News

ROI
Marriott Wins Gold – Best Loyalty Marketing
We’re proud to power Marriott’s program, where members generated more than 65M positive earned media impressions, and earned more than 84M rewards points through 326K social media engagements – the equivalent to earning roughly 11K free nights!
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mobile loyalty platform
White Paper: The ROI Of Engagement Loyalty
Independent ROI studies conducted by our enterprise retail and hotel customers found that their socially connected loyalty members (connected via Chirpify) spend 75% more. Have a higher NPS score (79% vs 73%), and have a higher trust in the brand (65% vs 60%).
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New Features

mobile loyalty platform
Chirpify Social Loyalty CRM

Connecting social profiles, crm, and loyalty data into one interface.

Come read all of the new CRM features for your brand

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And The Power Of Engagement To Increase It

Chirpify customers

Marriott

Through travel, Marriott Rewards members pursue their passions sharing their experiences via social media along the way. With Chirpify’s Reply Rewards platform we’re able to surprise and delight our members at scale, while personally recognizing and interacting with them in real-time. This furthers our belief that loyalty is a two-way street. Plus, the platform gives members another easy way to earn Marriott Rewards points, keeping them engaged with the program in between stays.

Amanda Moore, Senior Director, Social and Digital Marketing Loyalty at Marriott International

Columbia Sportswear

People love to talk about our products and showcase how they are using them. The partnership with Chirpify embraces and extends this love of the product in a way that rewards users for sharing, enabling Greater Rewards members to earn points and other rewards for sharing products, promotions, and brand content.

Lindsay McCann, Marketing Manager, Columbia Sportswear

Avocados From Mexico

Chirpify is pivotal in our ability to execute on integrated campaigns, a good example is one that revolved around using our Super Bowl advertisement to create a customer journey. The Chirpify platform was a key component of the program that allowed us to activate hundreds of thousands of product evangelists who created millions of impressions in earned media. Impressively, we saw over 2 Billion social media impressions before kick-off and ended with more than 3 Billion.

Ivonne Kinser, Director Digital Strategy & Innovation at Avos

Silver Diner

Silver Diner has developed award-winning fresh and local menus to address today’s lifestyles. To stay relevant and participating in our customers’ lifestyle, we know we need to engage our diners between meals on social media. With Chirpify, Silver Diner gains new customers and valuable customer data, and diners accrue rewards for dollars off their next visit. This virtuous cycle of rewards, earned media, new customer acquisition, and customer-driven data underscores our philosophy of “Eat Well, Do Well”.

Joe Howell, Senior Marketing Manager, Silver Diner

La Quinta Inns & Suites

We want our guests to feel rewarded and the new La Quinta Returns Social Rewards program does just that by encouraging generous benefits by participating with La Quinta in social media. Chirpify engagement loyalty enables us to reimagine how we engage and interact with our guests, bringing innovation to our customer relationships, in turn giving our guests greater flexibility in how they engage with us, even more personalization, and yet more rewards opportunities.

Dave Sims, ‎Vice President Loyalty Marketing at La Quinta Inns & Suites

Adidas

Chirpify enables adidas to engage our customers in fundamentally new ways, leveraging social media as the point of conversion. They’ve allowed us to drive more value – and revenue – from our brand marketing efforts.

Jeremy Darlow, Sr. Brand Manager, Adidas

Customer Case Studies