LISTENINGListen for social intent and triggers you define.
RULESDefine rules for geo time, frequency, blacklisting, bot-filters, and messaging.
MESSAGINGAutomate email and social responses with smart rules and endless combinations.
CONVERSIONMembers convert instantly in social by setting off a trigger.
REWARDSAutomate the delivery of rewards – points, discounts and content.
DATA/ANALYTICSMeasure performance and download beautiful reports.
How it works
Define triggers, rules, rewards, and branding.
- Hashtags, Photos, Geo, Advocacy, Customer Service, Check-ins, Follow
- Bot Filters, Geo fencing, Frequency, Black list
- Points/Miles, Promotions, Discounts, Upgrades, Samples, Contests etc.
- Email copy and template design
- Landing Page
- Where first time customers opt in to receive their reward. Repeat customers are rewarded instantly “in-stream”.
Listen for Triggers that consumers set off.
On social, TV, in stores, stadiums, and on digital properties
Post a photo to enter contest
Check in for 10 points
Tweet #Brandtag to get 10% off
Loving @Brand right now!
Frustrated with @Brand right now!
Apply rules, send responses and deliver rewards.
members – receive reward instantly via
non-members – receive response to register and claim reward
Measure and export conversion data.
Measure omni-channel campaign and trigger metrics
Push social identity tied to marketing conversion data into your crm to enable better targeting.
Download CSV files for re-marketing