Social Media & Chatbot Marketing Automation
Listen, respond, and reward consumers for any activity. Chirpify enables modern one-to-one marketing automation at scale.
Rules Engine
Apply rules for economy, geofencing, image recognition, language, frequency, influence, content, rewards delivery, and more
Moderation
Segment users and posts by CRM data points, UGC quality, engagement, location, and pick responses and rewards before sending
Rewards & Experiences
Points, experiences, discounts, samples, digital content, sweeps, contest entries, reminders, utility and more
Triggers
Conversations, keywords, hashtags, photos, shares, follows, purchases, crm actions, birthdays, check-ins and more
Automation
Automate social media and chatbot responses, rewards, and marketing outcomes at scale and in the moment
Messaging
Smart email, sms, chat, and social responses from your brand based on campaign and user criteria as well as language translation
CRM & Analytics
Acquire social identity tied to customer records. Segment, filter, sort, and search users in your dashboard. Measure reach, impressions, conversion rates and more
Engagement Loyalty Programs
Listen, respond, and reward consumers for any activity, and perform complex marketing automation across social and traditional channels.
- Social Media & Messaging Rewards Conversion
- Real-time conversion of social and messaging actions to points, experiences, promotions, content, upgrades, samples, contests and more
- Omnichannel
- Listen, respond and reward for any and all activities across all your channels, from spend to social
- Customer Acquisition
- Earned media and social engagement will drive new customers into your program
- Messaging & Content
- Automate or moderate smart responses and content differentiated based on campaign and user criteria back to consumers in their native language over the same channels they posted on
- ROI
- Socially connected loyalty members spend more. See Proof.
- Enriched Data
- Tie social identity, demographics, and other first party data, to email in CRM and marketing databases
- Program Management
- Chirpify account reps handle everything from strategy to campaign management to ensuring and reporting on success
Campaigns & Chatbots
Listen for social and messaging conversations, actions and topics, and automate or moderate smart responses, rewards, and content over those same channels.
- Listen
- Define and listen for conversations and triggers such as photos, hashtags, keywords, topics, likes, video views, pins, comments, links, sharing, check-ins, geo-posts, and more
- Respond
- Automate smart responses, rewards, entries, utility reminders, digital content, and more, based on campaign and user criteria back to consumers in their native language over the same channels they posted on
- Rules
- Geofencing, points economy, member status, image recognition, frequency, influence and more
- Offline to Online Conversion
- Connect offline media like television, events and in-store calls-to-action to conversion using chat
- Enriched Data
- Tie social identity, demographics, and other first party data, to email in CRM and marketing databases
CRM
Connect Social identity, engagement history, and spend to existing customer records. Segment and view member posts, analytics, and consumer profiles.
- CRM
- Sort and segment members to view engagement, rewards, and consumer profile data at the campaign and program level
- Segment & Search
- Segment and search for members based on social identity and multiple user criteria
- Export & Integrate
- Export CRM data via CSV or integrate with your existing CRM to push data in real-time
- Control
- Maintain complete control over who and what you reward based on segments, engagement, and consumer data points
- Messaging & Rewards
- Message consumers back instantly over social and email, and choose different rewards and messages based on segmentation data
Analytics
Measure impressions, posts, reach, conversion, member acquisition, and the impact of your campaigns
- Conversion
- Go beyond just impressions to measure marketing conversion
- Frictionless
- Watch as your consumer frictionless rate increases as more members connect their social accounts to your program
- Profiles
- View social identity data and export results via csv or integrate into your crm
- Dynamic Reporting
- Layer multiple data points and export to pdf for beautiful reports
Customer Success
At Chirpify we’re not just a platform, we’re domain experts that ensure success from strategy to support.