Engage and Reward — in the moment

Engagement Solutions for Loyalty, Social, and Digital Marketers

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For Loyalty Marketers

Engagement Loyalty Programs

Modernize your existing loyalty program by rewarding for engagement, not just spend. Or, create a new engagement loyalty program.

Modern Engagement
Modernize loyalty programs, rewarding for engagement, not just spend
Customer Acquisition
Earned media and social engagement will drive new customers into your program
Conversion
Real-time conversion of social and messaging actions to points, promotions, content, upgrades, samples, contests and more
Messaging
Automate or moderate smart responses based on campaign and user criteria back to consumers in their native language over the same channels they posted on
ROI
Socially connected loyalty members spend more. See Proof.
Enriched Data
Tie social identity, demographics, and other first party data, to email in CRM and marketing databases
Program Management
Chirpify account reps handle everything from strategy to campaign management to ensuring and reporting on success
Learn More Why Should You Modernize?

For Social and Digital Marketers

Engagement Engine

Listen for social media and messaging actions and topics, and automate or moderate smart responses, rewards, and content back over social and messaging channels.

Listen
Define and listen for triggers such as photos, hashtags, keywords, topics, likes, video views, pins, comments, links, sharing, check-ins, geo-posts, and more on
Respond
Automate or moderate smart responses and digital content based on campaign and user criteria back to consumers in their native language over the same channels they posted on
Rules Engine
Define and apply rules for rewards economy, geofencing, frequency, influence and more
Increase Organic Engagement
Give consumers a reason to engage with your brand and share brand content
Offline to Online Conversion
Connect offline media like television, events and in-store calls-to-action to conversion using social
Enriched Data
Tie social identity, demographics, and other first party data, to email in CRM and marketing databases
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UGC Rights Management

Aggregate and automate UGC campaign permissions

Aggregate
Aggregate content from social channels into a unified dashboard for moderation and approvals
Permissions & Messaging
Automate messages back on consumer’s posts asking for their permissions to use the UGC
Approvals
Consumers reply back to grant permissions
Embed
Embed UGC gallery on your owened properties
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Marketing ChatBots

Automate 1:1 consumer marketing communications and conversion inside messaging apps.

Conversational Engagement and Conversion
Consumers interact with your bot using natural language, enabling them to engage in campaigns, customer service, and utility marketing moments, on a 1:1 basis
Loyalty Bots
Connect chatbots to your loyalty program so consumers can engage deeply inside messaging apps
Offline to Online Conversion
Connect offline media like television, events and in-store calls-to-action to conversion using chat
Enriched Data
Tie chat identity, demographics, and other first party data, to email in CRM and marketing databases
Learn More Building Chatbots in 2011

Social and Campaign Analytics

Measure impressions, posts, reach and the social impact of your campaigns

Conversion
Go beyond just impressions to measure marketing conversion
Frictionless
Watch as your consumer frictionless rate increases as more members connect their social accounts to your program
Profiles
View social identity data and export results via csv or integrate into your crm
Dynamic Reporting
Layer multiple data points and export to pdf for beautiful reports
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Brand Value

Chirpify customers see the following benefits

PARTICIPATION

Increase participation by leveraging social media as a new channel for instant conversion

MEMBERS

Increase the number of participants in your program by leveraging earned media and network effects

CRM & DATA

Connect, power and enrich CRM and member databases with social and first party explicit and implicit data

ENGAGEMENT

By enabling consumers to use social as the remote control you’ll increase social engagement rates

Measuring ROI

Chirpify analytics measures ROI

OMNI-CHANNEL

Measure and download reports on omni-channel participation and member acquisition

360° PROFILE DATA

Overlay social data on top of membership data for segmentation and retargeting

CONVERSION

Measure and download reports on conversion by channel, location and segments

SOCIAL ENGAGEMENT

Measure increased social engagement as consumers use social as the remote control

Services

We’re not just a platform, we’re domain experts that ensure success

DISCOVERY

Our services team works with you to define triggers, responses and create your program

CAMPAIGNS

A dedicated account rep will help you plan and launch campaigns to drive participation

REPORTING

Our services team measures program performance, metrics, and delivers beautiful reports

DOMAIN EXPERTISE

Our services team has been leveraging social for marketing conversion for years