Engage & Reward in the moment

Engagement Solutions for Loyalty, Social, and Digital Marketers

Engagement Loyalty Programs

Connect social and chat to your loyalty program to engage and reward for brand advocacy, not just spend, and attach social identity to existing customer records in your CRM.

Social Media & Messaging Rewards Conversion
Real-time conversion of social and messaging actions to points, promotions, content, upgrades, samples, contests
Customer Acquisition
Earned media and social engagement will drive new customers into your program
Messaging
Automate or moderate smart responses based on campaign and user criteria back to consumers in their native language over the same channels they posted on
ROI
Socially connected loyalty members spend more. See Proof.
Enriched Data
Tie social identity, demographics, and other first party data, to email in CRM and marketing databases
Program Management
Chirpify account reps handle everything from strategy to campaign management to ensuring and reporting on success
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Marketing & Loyalty Chatbots

Listen for social and messaging conversations, actions and topics, and automate smart responses, rewards, and content over those same channels.

Listen
Define and listen for conversations and triggers such as photos, hashtags, keywords, topics, likes, video views, pins, comments, links, sharing, check-ins, geo-posts, and more
Respond
Automate smart responses and digital content based on campaign and user criteria back to consumers in their native language over the same channels they posted on
Rules Engine
Define and apply rules for responses based on member status, geofencing, frequency, influence and more
Offline to Online Conversion
Connect offline media like television, events and in-store calls-to-action to conversion using chat
Enriched Data
Tie social identity, demographics, and other first party data, to email in CRM and marketing databases
Chat with ChirpBot

Social CRM

Connect Social Identity and engagement history to existing customer records

Social Login
Enables consumers to connect their social accounts and identity directly to your CRM, while simultaneously opting-in to your engagement loyalty program
Segment & Search
Segment and search for members based on social identity and multiple user criteria
Export & Integrate
Export CRM data via CSV or integrate with your existing CRM to push data in real-time
Control
Maintain complete control over who and what you incentivize or message back
Messaging & Rewards
Message consumers back instantly over social and email, and choose different rewards and messages based on segmentation data
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Surprise & Delight

Deliver content and rewards instantly with one social post

Rewards & Content
Listen for advocacy and deliver rewards and content instantly. When your brand posts on social or chat, Chirpify captures it and saves/applies the reward for the consumer
Rewards Library
Deliver your own rewards currency or store rewards in Chirpify’s rewards library
Segmentation
Segment and deliver different rewards based on your own customer data such as birthdays and loyalty anniversaries
Earned Media
Watch as your consumers share your surprise with their followers
Data & Analytics
View and download consumer data from those that respond to your surprise and delight
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UGC Rights Management

Aggregate and automate UGC campaign permissions

Aggregate
Aggregate content from social channels into a unified dashboard for moderation and approvals
Permissions & Messaging
Automate messages back on consumer’s posts asking for their permissions to use the UGC
Approvals
Consumers reply back to grant permissions
Embed
Embed UGC gallery on your owened properties
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Social and Campaign Analytics

Measure impressions, posts, reach and the social impact of your campaigns

Conversion
Go beyond just impressions to measure marketing conversion
Frictionless
Watch as your consumer frictionless rate increases as more members connect their social accounts to your program
Profiles
View social identity data and export results via csv or integrate into your crm
Dynamic Reporting
Layer multiple data points and export to pdf for beautiful reports
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Services

We’re not just a platform, we’re domain experts that ensure success

DISCOVERY

Our services team works with you to define triggers, responses and create your program

CAMPAIGNS

A dedicated account rep will help you plan and launch campaigns to drive participation

REPORTING

Our services team measures program performance, metrics, and delivers beautiful reports

DOMAIN EXPERTISE

Our services team has been leveraging social for marketing conversion for years