Conversational Conversion and Social Media Loyalty Solutions

84% of consumers said they would spend more with companies that reward activities other than spending

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Consumer Loyalty Programs

Enable a currency exchange between your existing loyalty program and social media, or create a new white labeled multichannel loyalty program.

Customer Acquisition
Earned media and social engagement will drive new customers into your program
Currency Conversion
Real-time conversion of social actions to points, promotions, content, upgrades, samples, contests and more
ROI
Robust analytics to measure intents, conversions, engagement and user demographics
Enriched Data
Tie social identity, demographics, and other first party data, to email in CRM and marketing databases
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Campaign Activation

Activate brand campaigns enabling consumers to use social to convert on marketing and advertising instantly.

Omni-Channel conversion
Consumers convert on any media advertisement by setting off social media actions
Increase Organic Engagement
Chirpify activated calls-to-action increase engagement by 4X on average
Offline to Online Conversion
Connect offline media like television, events and in-store calls-to-action to conversion using social
Enriched Data
Tie social identity, demographics, and other first party data, to email in CRM and marketing databases
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Marketing Chat Bots

Automate 1:1 consumer marketing communications and conversion inside messaging apps.

Connect chat to utility marketing
Consumers interact with your bot using natural language, enabling them to engage in campaigns, customer service, and utility marketing moments, on a 1:1 basis
Loyalty bots
Connect chatbots to your loyalty program so consumers can engage deeply inside messaging apps
Offline to Online Conversion
Connect offline media like television, events and in-store calls-to-action to conversion using chat
Enriched Data
Tie chat identity, demographics, and other first party data, to email in CRM and marketing databases
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Employee Advocacy Programs

Incentivize and reward employees for their brand advocacy to drive their friends and followers to brand destinations.

Organic Earned Media
Employees sharing brand campaigns create a TON of earned media and social engagement that will drive consumers to brand destinations
Leaderboard
Leaderboard shows activity, points, and engagement for employees to compete
ROI
Robust analytics to measure reach, conversions, engagement and user demographics
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Surprise & Delight

Instantly reward brand advocacy, or appease a customer service issue.

Instant Delight
Reward anyone on social with one response
Analytics
Measure engagement and member acquisition
Automate Rewards
Reply automatically applies pre-defined reward
Brand Love
Increase consumer happiness and brand advocacy
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Event Activation

Enabling event attendees to earn rewards, enter contests, and receive promotions from any location.

Reward brand advocacy
Instantly respond to and reward consumers who share content from your event.
Convert marketing calls-to-action
Enable consumers to enter contests, get swag, discounts, samples instantly.
Measure
Measure campaign performance, engagement and conversion
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Customer Insights

Know more about your most loyal customers.

Analytics

Social Identities
Influencers
Geo-Location
Demographics
Reach
Referrers
Shares
Platforms/Devices

ROI
Measure omni-channel campaign and trigger metrics
Data Export
Download CSV files for re-marketing
Social identity
Social identity tied to marketing conversion and campaigns enable better targeting.
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Brand Value

Chirpify customers see the following benefits

PARTICIPATION

Increase participation by leveraging social media as a new channel for instant conversion

MEMBERS

Increase the number of participants in your program by leveraging earned media and network effects

CRM & DATA

Connect, power and enrich CRM and member databases with social and first party explicit and implicit data

ENGAGEMENT

By enabling consumers to use social as the remote control you’ll increase social engagement rates

Measuring ROI

Chirpify analytics measures ROI

OMNI-CHANNEL

Measure and download reports on omni-channel participation and member acquisition

360° PROFILE DATA

Overlay social data on top of membership data for segmentation and retargeting

CONVERSION

Measure and download reports on conversion by channel, location and segments

SOCIAL ENGAGEMENT

Measure increased social engagement as consumers use social as the remote control

Services

We’re not just a platform, we’re domain experts that ensure success

DISCOVERY

Our services team works with you to define triggers, responses and create your program

CAMPAIGNS

A dedicated account rep will help you plan and launch campaigns to drive participation

REPORTING

Our services team measures program performance, metrics, and delivers beautiful reports

DOMAIN EXPERTISE

Our services team has been leveraging social for marketing conversion for years