Twitter DM Cards and Chirpify – Pushing Chatbots to Meaningful Conversation

Last week Twitter announced a new Direct Message Card for advertisers. The card allows brands to create ads with up to four different prompts that can be used to kick-start conversations on a specific topic, with the goal of helping brands start a private chat with customers. Having developed chatbots since 2011, we are excited [...]

Twitter DM Cards and Chirpify – Pushing Chatbots to Meaningful Conversation2017-06-01T18:05:59+00:00

Our Take: Facebook Expands Messenger Platform

At last year’s F8 Facebook Developer Conference, Facebook opened its API to developers for building bots on its Messenger Platform. Since we've been building chatbots since 2011, we were quite excited at the time by the potential this news provided, believing that the familiar interface of social media messaging is the right channel for real-time [...]

Our Take: Facebook Expands Messenger Platform2017-04-25T16:25:23+00:00

How Conversational Conversion Happens Over Social

[zee_divider size="divider-sm"] It just makes sense that Chris Messina, the former Google designer who first proposed that Twitter adopt the hashtag, in a Medium post earlier this year said, "I’m ready to call it: 2016 will be the year of conversational commerce." I’ve been closely following the growing buzz on the topic given Chirpify’s seminal [...]

How Conversational Conversion Happens Over Social2016-03-18T03:56:14+00:00