Social Media Marketing Automation Meets Loyalty
Marketers use Chirpify for everything from loyalty programs to one-off campaigns. Whether you think of Chirpify as a loyalty platform, social media campaign tool, or chatbot, our brands go beyond social media listening to perform complex marketing automation, enabling brands to deliver the right message, reward, and content, to the right person, at the right time. Here are just some of the many use cases of our platform…
Listen, respond, and reward consumers for any activity, not just spend. Combine social media marketing automation with loyalty to drive both engagement and spend.
Calls to action on any channel telling people to post a hashtag or photo on social media to get points, discounts, reminders, digital content, sweeps, contest entries, utility, and more.
SURPRISE & DELIGHT
Listen and reward people based on organic engagement activities vs CTA’s. Leverage geofencing and crm data to deliver the right message at the right time to the right person.
DATA DRIVEN CAMPAIGNS
Leveraging social and owned CRM data like birthday, anniversary, age, demographics, and more, to push content & rewards via social and direct messaging channels.
A better way to do sampling – More qualified, earned media, increased engagement, and more followers, in exchange for your product.
CONTESTING & SWEEPS
Enable consumers to enter sweeps with one social action. Confirmation responses are automatically sent, and consumer data captured.
CRM & DATA
Link personal social media and chat IDs with customer records, search and segment members, and export data to business systems.
SOCIAL MEDIA RESPONSES
Instantly respond via public comment or direct message over Twitter & Instagram. Instant language translation, geofencing, and rules logic.
MEASURE SOCIAL ROI
The primary reason social media marketers give for not measuring ROI: they don’t have a mechanism by which to do so.
According to independent ROI studies performed by our brand customers, members who join through the Chirpify platform spend more with the brand.
Gamification and incentives directly inside mobile applications enables users to connect their social accounts and join programs seamlessly.
Enable consumers to earn rewards, enter contests, and receive promotions from any location, connecting offline experiences to online engagement.
Customer attraction and retention has always been important, but doing more of the same simply doesn’t work anymore.
EMAIL TO SOCIAL
Segment and send socially connected members specific promotions to share out to their followers, generating organic earned media.
Incentivize and reward consumers for posting original content, respond instantly at scale, aggregate consumer posts, collect CRM data.
Create complex social media contests and games using our instant response engine to deliver different outcomes based on multiple criteria.